- Group Accommodation
Pets: We regret we cannot accept any pets within Achaban House or grounds, apart from guide dogs.
Smoking: Smoking is not permitted in Achaban House, there is a designated smoking area outside.
Booking Policy and Cancellations
If the booking is cancelled less than 30 days before arrival then a charge equal to the full booking amount will be made. If the booking is cancelled 30 or more days before arrival then a charge equal to 25% of the stay will be made.
In the event of a no-show or booking reduction by guests (on the arrival date) the full cost of the booking is charged.
Booking Amendments: Please contact us if you wish to make any amendments to your booking. We will try our best to accommodate your amendments subject to availability.
Check-in times: Check-in to your room is between 16:00 and 19:00. Later check-in can be arranged with prior arrangement. Please contact Achaban House if you need to arrange late check-in; failure to arrange a late check in may result in your booking being cancelled and your room being re-let.
Bag Drop: If you wish to deposit bags on the day of arrival prior to check-in, please inform us in advance. Bags are deposited at owner’s risk.
Check-out times: Check-out is by 10:00am.
Access to Achaban House facilities: Guests are free to access all communal areas during the day but please be aware that cleaning will be in progress in the kitchen, dining room, sitting room and drying area after 10am at which time these areas might become temporarily unavailable. Property left in the living areas is at guests own risk.
Use of Achaban House facilities: Our aim at Achaban House is to provide our guests with an enjoyable and relaxed stay. Because we offer shared facilities, our guests are requested to show due consideration to the needs of others in the House at all times.
Please remove any muddy boots/shoes and wet clothes on entering Achaban House. The drying area has an external door which allows guests to remove wet boots and outer garments on entering Achaban House.
Any guest displaying unacceptable behaviour will be asked to leave Achaban House without a refund.